When I started this blog the point was that I get annoyed easily and needed an outlet other than my husband, to vent at. But it morphed into just an occasional diary I suppose. Until today. Now I'm gonna let loose and get it all out.
I did something bad today, it was not nice. It started about 6 months ago when a co-workers kid was selling magazines to go to camp or something. I paid $40 for a three year subscription to Parents Magazine. I kept the receipt in my purse all this time. Last month the first issue showed up. Only it wasn't Parents, then sent me Parent and Child, a magazine Scholastic gives my kids daycare for free. That is not what I wanted. And they spelled my name Karistan. Like the rug people. Oh yeah and Weard.... is that even a real name?
Anyway, I kind of forgot about it until today when magazine number 2 showed up. I told myself this time I'm getting that receipt out. I called the number at the bottom.
The girl answers the phone "Data Processing how may I help you"....data processing?? Okay. I told her my problem. She looks it up, we talk about the gross misspelling of my names, she corrects and verifies address. Then tells me Parents magazine went out of business....um hello?? No they didn't. But I let it slide. I politely explain that Parent and Child Magazine is not comparable to what I paid for. She said to get a refund I would need to fax in my receipt. Okay so normally this wouldn't be a problem for me. Except I'm at home, no fax machine there and really I don't think its appropriate to be using company resources to fax personal items, when we have to lay off 8,000 people in the next month.
So I ask her if they are going to refund me the cost of the fax at Kinko's. No she says, mail it then. Well are you gonna pay for my stamp. Huh, she says, what's the problem? Its not that hard. Okay now she's ticked me off. I was going to let it go, I was going to just fax the receipt from work like a good little girl, and work 15 minutes of unpaid overtime to cover it ;)
But now I'm arguing on principal. The receipt says to call this number if I'm not satisfied. Well I'm not satisfied, what are you going to do to fix it? She says well if you don't like it you can call the publisher. Fine, give me that number.
"Hello, hot singles are waiting for you" Damn her. She gave me a porn line to call.
I called back and home girl answers again. This time she knows its me and says immediately I don't know what your problem is? Just fax the receipt so we can prove you didn't get what you ordered.
Uhuh, I want to talk to your supervisor. I am the supervisor. Okay girlie, now you've done it. I used to work in a call center, I know the people who answer the phones ARE NOT THE SUPERVISORS. And besides that, just because your a super doesn't mean you don't have a boss. Go ahead now tell me you own this "data processing center".
My boss doesn't come in a lot. Her name is Kimberly. Uh huh. Maybe try back on Friday. Oh what? She doesn't have voicemail or email? I'm not giving you those numbers. Please...I'm not dumb.
Oh, here she is she just walked in. Yeah right, whatever. Like I said, I've done this before. Hand the phone over to your cube mate. Maybe she's more pleasant.
New lady gets on the phone. Sounds about 30 years older and much more pleasant. However she immediately starts asking me why it matters, if they got the correct address?? Huh, what? I'm not complaining about the my address.
Oh my bad, wrong person. Well I've never had anyone refuse to fax their receipt before. She chuckles. Why don't you just donate the magazine if you get two copies? Because I paid for it. My hard earned $40, which at the moment takes me two hours to earn, but by March it may take me 4. The economy sucks, companies are laying off people in the thousands, or haven't you heard. Just give me my money back. Oh yeah, and check your list of publisher's numbers. They're porn sites.
Oh we don't give out numbers, who gave you a number? Mumbles to previous girl ...what number did you give her? You're not supposed to give out numbers.
Well what magazines do you like? I'll give you two subscriptions to whatever magazines you chose.
What? That's an option? Why didn't home girl just say that? Would have saved me a headache and guilty conscience.
So I picked Weight Watchers and Women's Day. Oh yeah, shes not cancelling the Parent and Child, she thinks I would feel good about donating it to a woman's shelter.
When I actually start receiving the magazines, I might call and apologize for calling home girl a PITA. Or maybe I said the process was a PITA. I don't really remember now. Its all so fuzzy.
I was in the mood for a fight apparently. How stupid was that? I really need to learn to pick my battles better. This wasn't worth it.
So homegirl in Escondido California, working your $10/hour data entry job: I'm sorry. You don't get paid enough to put up with people like me.
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